Shipping policy

Please allow for 1-3 business days for fulfillment of you orders to be processed. During busier periods (i.e. sale / promotional cycles, annual events, peak demand periods etc.), processing times may extend as order volume increases.

This is to allow for sufficient product testing on our bench setups and quality control checks before your order is shipped. Unlike numerous other vendors, we spend the time up-front to ensure you receive an item that works the first time as opposed to simply picking an item off the shelf which has not been tested or opened from when it arrived from the supplier - often leaving the customer as the first person to actually inspect the item, and in some cases finding out whether there's any damage or defects.

Please note we are not liable for customs clearance fees or import taxes in your country and holding times of packages by customs in your country. Should your package bounce back from customs we are not liable for the fees.

We are not liable for incorrect shipping information at checkout.

No refunds will be provided if incorrect address is submitted at checkout. Please make sure all your shipping details are correct before processing any orders. If wrong address is provided, shipping costs to resend will be 100% customer responsibility. We are not liable for lost or stolen packages, tracking will be provided always.